Digitale Assistenz für die Produktion

Digital assistance for production
A guide for needs assessment, design and implementation

VDMA 2020
150 pages


Manufacturing companies are increasingly confronted with their customers' desire for customized products in the shortest possible delivery time, without compromising on quality or higher
The BMBF-funded project "IntAKom" was carried out in order to investigate these and other questions scientifically and yet provide practical answers. This guide is the result of close collaboration between three scientific partners from different disciplines, three manufacturing companies and a digital agency as part of the research project. It aims to offer scientifically sound and at the same time applicable assistance in the corporate environment for determining the need, design and introduction of digital assistance for production.
The combination of different approaches and the integration of valuable experience and ideas from practice made this project possible in the first place. We would therefore like to thank all partners for their cooperative and constructive collaboration during the three-year project period. We hope that the results of this work will help readers to make a successful start to their work with digital assistance.

Contents:

1. Motivation and need for action
Project introduction, partners, objectives
2. Digital assistance systems
2.1. Digital assistance systems in the literature
2.2. Practical definition of digital assistance systems
2.3. Functions of digital assistance systems
2.3.1. Sensory assistance
2.3.2. Cognitive assistance
2.4. Technologies of digital assistance systems
3. Potential of digital assistance systems
3.1. Work productivity
3.2. Human-oriented work design
3.3. Integrating approach
4. Work design with digital assistance systems
4.1. Task design
4.1.1. Aspects of good task design
4.1.2. Influence of the digital assistance system on task design
4.2. Performance and control
4.2.1. Aspects of good design of performance and control conditions
4.2.2. Influence of performance and control conditions on the digital assistance system
4.2.3. Influence of the digital assistance system on performance and control conditions
4.3. Social factors
4.3.1. aspects of a good social working environment
4.3.2. influence of leadership and participation on the digital assistance system
4.3.3. influence of the digital assistance system on leadership and participation
4.4. workplace and working environment (ergonomics)
4.4.1. aspects of good workplace design within the working environment
4.4.2. influence of workplace design on the digital assistance system
4.4.3. influence of the digital assistance system on workplace design
5. Methods for the design and introduction of digital assistance systems
5.1. Identification of the need for action
5.1.1. Value stream and information needs analysis
5.1.2. Questionnaire (organization)
5.1.3. Motion capturing/eye tracking
5.1.4. Planning tool for digital assistance systems in production
5.2. Design of the digital assistance system
5.2.1. Methodical selection of process-specific content
5.2.2. Design criteria according to DIN
5.2.3. Agile development
5.2.4. Integrative design: Workshops with operational employees and designers
5.3. Work policy aspects in the planning and introduction of digital assistance systems
6. Checklist for applying the methods in practice
7. Solutions from practice: Application examples
7.1. TRILUX
7.2. DATRON
7.3. mikrolab


Contents:

1. Motivation and need for action
Project presentation, partners, objectives
2. Digital assistance systems
2.1. Digital assistance systems in the literature
2.2. Practical definition of digital assistance systems
2.3. Functions of digital assistance systems
2.3.1. Sensory assistance
2.3.2. Cognitive assistance
2.4. Technologies of digital assistance systems
3. Potential of digital assistance systems
3.1. Work productivity
3.2. Human-oriented work design
3.3. Integrating approach
4. Work design with digital assistance systems
4.1. Task design
4.1.1. Aspects of good task design
4.1.2. Influence of the digital assistance system on task design
4.2. Performance and control
4.2.1. Aspects of good design of performance and control conditions
4.2.2. Influence of performance and control conditions on the digital assistance system
4.2.3. Influence of the digital assistance system on performance and control conditions
4.3. Social factors
4.3.1. aspects of a good social working environment
4.3.2. influence of leadership and participation on the digital assistance system
4.3.3. influence of the digital assistance system on leadership and participation
4.4. workplace and working environment (ergonomics)
4.4.1. aspects of good workplace design within the working environment
4.4.2. influence of workplace design on the digital assistance system
4.4.3. influence of the digital assistance system on workplace design
5. Methods for the design and introduction of digital assistance systems
5.1. Identification of the need for action
5.1.1. Value stream and information needs analysis
5.1.2. Questionnaire (organization)
5.1.3. Motion capturing/eye tracking
5.1.4. Planning tool for digital assistance systems in production
5.2. Design of the digital assistance system
5.2.1. Methodical selection of process-specific content
5.2.2. Design criteria according to DIN
5.2.3. Agile development
5.2.4. Integrative design: Workshops with operational employees and designers
5.3. Work policy aspects in the planning and introduction of digital assistance systems
6. Checklist for applying the methods in practice
7. Solutions from practice: Application examples
7.1. TRILUX
7.2. DATRON
7.3. mikrolab

Authors:

Thimo Keller
Stephanie Schmidt
Christian Bayer
Mehrach Saki
Wolfgang Anlauft
Hans-Dieter Hartwich
Renata Szilagyi
Christian Kägeler
Frank Decker
Manuel Pistner